Ratings & Reviews

Overall Rating

4(86 reviews)97.7% of customers recommend this property

Rating Per Category

Parking
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Staff

Resident Reviews

A safe, comfortable community with outstanding, responsible managementsubmitted by Anita B. - |Recommended: YesMy husband and I wanted to downsize and looked at around 10 apartment communities last Spring, 2018. We decided on The Kenzie 2B-2BA and moved in last June. Maxine was our sales consultant and still calls even now just to check on us to make sure we have everything we need. Our manager, Leslie Wilson, joined the team and came to meet us at our apartment, along with a list of things we needed to have maintenance address. Leslie is responsive to any comment, suggestion or question my husband or I have that can be addressed by her or Maxine, Shawanna, or our great maintenance team. We have met all of them, including Darren, Jason and Derek. I know Derek lives on property' and he has come over late at night and in pouring rain. Daren and Jason have dropped by the next day to make sure our issue was addressed and working. We were scared leaving our home and not having lived in an apartment for over 32 years, didn't know what to expect. After a few months, we are so happy here at The Kenzie. What you get for the price the safety the fabulous location and the birds, deer, flowers and trees just add to the beauty of the property - all provide tremendous value. It is lovely, and I would recommend it and the management maintenance folks who really care about us, to anyone considering a move. I do not take time to write many reviews, but once in a while, it is well deserved and this is one of those times. Thank you, Leslie, and all of your staff Anita and Pat
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
The pros about the Kenzie a...Review From Modern Messagesubmitted by Ronald D. - |Recommended: YesThe pros about the Kenzie are location and affordability. It's one of the more cost effective options in the area, and it's in a great location being close to Valleydale, Colonade, there are two Publix supermarkets a mile away, and it's also close to The Summit. The cons are the consistent water shut offs and the pest problem. The water is shut off at minimum every other week for repairs. Also being tucked away in a forestry area causes a bug problem from time to time in the apartments.
Very quite and could use a ...Review From Modern Messagesubmitted by Pamela E. - |Recommended: YesVery quite and could use a little work on the walk way and stairs. Very bright and lit up at night make you feel safe when get off at work at 11
So far it has been a really...Review From Modern Messagesubmitted by Olivia R. - |Recommended: YesSo far it has been a really positive experience. We put in a work order to have the things in our apartment fixed and they seem to be on top of things.
Good place to livesubmitted by Alyssa M. - |Recommended: YesOverall, I really like The Kenzie. Maxine, Shawonna, and Leslie are great. The new maintenance staff is fantastic as well. I've had no major issues.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.