Ratings & Reviews

Overall Rating

4(156 reviews)98.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Love this little community....Review From Modern Messagesubmitted by Alyssa M. - |Recommended: YesLove this little community. It's conveniently located close to grocerie stores, fitness facilities, shopping centers, and the interstate. The staff, Leslie, Maxine, Shawonna, and Darren and the rest of the maintenance staff are great
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Very nice and spacious apartmentssubmitted by James J. - |Recommended: YesVery nice and calm community.
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Nosey neighbors moved in, w...Review From Modern Messagesubmitted by Shirley H. - |Recommended: Yesnosey neighbors moved in, will see how it goes in the next month. I also had a pest problem, which looks like it is resolving itself, the garbage we pay for is not picked up sometimes.
The apartment community is ...Review From Modern Messagesubmitted by Quanita J. - |Recommended: YesThe apartment community is in an extremely great location and offers affordable pricing for the area. However, it is a very old and out dated property and they're working slowly to improve.
response from property -Thank you for sharing these comments. Please let us know what we may do to better meet your housing needs.
Great service. Good locatio...Review From Modern Messagesubmitted by Raynier D. - |Recommended: YesGreat service. Good location. Amazing people very helpful and nice. They are very quick to act in what we need and always willing to go the extra mile to make sure everyone is okay.
response from property -Thank you for the feedback. We strive to provide excellent service here at The Kenzie Apartment Homes.
Very friendly office staff....Review From Modern Messagesubmitted by Andr*@*.Com - |Recommended: YesVery friendly office staff. Very responsive. Love the location. Quiet and enjoyable complex close to city but with secluded feel. Pet friendly
response from property -Thank you for the feedback. We strive to provide excellent service here at The Kenzie Apartment Homes.
I have not moved in yet but...Review From Modern Messagesubmitted by Madelyn B. - |Recommended: YesI have not moved in yet but my experience with the office staff has been excellent. They are all very friendly and most helpful. I am looking forward to my move to Kenzie and living there.
response from property -Thank you for your review. We look forward to having you as a member of our community.
Great neighborhood and comm...Review From Modern Messagesubmitted by Jackie T. - |Recommended: YesGreat neighborhood and community to live in great staff and comfortable environment. I would recommend to anyone who have children or family to live here
response from property -Thank you for your review. We hope that we continue to meet your expectations.
So far o love living here. ...Review From Modern Messagesubmitted by Tanya V. - |Recommended: YesSo far o love living here. Its quiet and the property is beautiful. My only complaint is my apartment wasnt move in ready and there were things that still needed to be fixed
response from property -Thank you for sharing these comments. Please let us know if there are any other items we may address and we will be happy to assist you.
Staff very friendly and hel...Review From Modern Messagesubmitted by Heather H. - |Recommended: YesStaff very friendly and helpful. Love the amenities at the complex. Quiet neighborhood. Close to a lot food places, stores, etc. Very quick to respond to any issues with your townhome or apartment.
response from property -Thank you for your review. We are happy to be of assistance.
Peaceful and beautiful place to livesubmitted by ALEXA R. - |Recommended: YesI love Living here. I really like all of the trees and greenery there is around the whole complex. The management is super friendly and helpful. Maxine, Leslie, and Shawanna are always SUPER helpful and kind to me. The maintenance guys Darren, Derek, and Jason are always helpful and quick to respond to any issues I've had. I am happy here and would like to stay for a while.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Superior Ratingsubmitted by Sandra F. - |Recommended: YesThe Kenzie apartments has the perfect location for shopping and any commute around the Birmingham area. The overall appearance of the complex is well kept with newly added lighting . Although, my townhouse was not entirely new Darren, Jason, and Derek has been quick to respond with any issues in an effective and accomplished manner. Additionally, the manager Leslie is professional, kind, and accommodating to any issues. Leslie always gets her friendly and professional staff to follow up with any issues. I have loved my time at Kenize and will always recommend it to others.
response from property -Thank you for taking the time to share this feedback with us.
A safe, comfortable community with outstanding, responsible managementsubmitted by Anita B. - |Recommended: YesMy husband and I wanted to downsize and looked at around 10 apartment communities last Spring, 2018. We decided on The Kenzie 2B-2BA and moved in last June. Maxine was our sales consultant and still calls even now just to check on us to make sure we have everything we need. Our manager, Leslie Wilson, joined the team and came to meet us at our apartment, along with a list of things we needed to have maintenance address. Leslie is responsive to any comment, suggestion or question my husband or I have that can be addressed by her or Maxine, Shawanna, or our great maintenance team. We have met all of them, including Darren, Jason and Derek. I know Derek lives on property' and he has come over late at night and in pouring rain. Daren and Jason have dropped by the next day to make sure our issue was addressed and working. We were scared leaving our home and not having lived in an apartment for over 32 years, didn't know what to expect. After a few months, we are so happy here at The Kenzie. What you get for the price the safety the fabulous location and the birds, deer, flowers and trees just add to the beauty of the property - all provide tremendous value. It is lovely, and I would recommend it and the management maintenance folks who really care about us, to anyone considering a move. I do not take time to write many reviews, but once in a while, it is well deserved and this is one of those times. Thank you, Leslie, and all of your staff Anita and Pat
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
The pros about the Kenzie a...Review From Modern Messagesubmitted by Ronald D. - |Recommended: YesThe pros about the Kenzie are location and affordability. It's one of the more cost effective options in the area, and it's in a great location being close to Valleydale, Colonade, there are two Publix supermarkets a mile away, and it's also close to The Summit. The cons are the consistent water shut offs and the pest problem. The water is shut off at minimum every other week for repairs. Also being tucked away in a forestry area causes a bug problem from time to time in the apartments.
response from property -Thank you for your review. We will use this feedback to help better meet your housing needs.
Very quite and could use a ...Review From Modern Messagesubmitted by Pamela E. - |Recommended: YesVery quite and could use a little work on the walk way and stairs. Very bright and lit up at night make you feel safe when get off at work at 11
response from property -Thank you for taking the time to share this feedback with us.